Payment Policy


Effective Date: February 27, 2025

Zenlunuxie Payment Policy

đź“Ť Address: 1219 Castleman Ave SW, Decatur, Alabama (AL), United States

At Zenlunuxie, we offer secure and hassle-free payment options to provide customers with a seamless shopping experience. Our Payment Policy outlines our accepted payment methods, security protocols, and billing terms.

1. Accepted Payment Options

We support various payment methods, including:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Mobile Payments: Apple Pay, Google Pay, Samsung Pay
  • Bank Transfers: Available for wholesale and bulk orders
  • Financing Options: Klarna, Affirm (subject to approval)

2. Secure Payment Processing

  • All payments are encrypted using SSL technology.
  • Zenlunuxie does not store customer card details, ensuring maximum security.
  • Orders are processed only after full payment is successfully received.

3. Taxes & International Transactions

  • Applicable sales tax is added at checkout based on the customer’s location.
  • International customers must cover any applicable customs duties or import taxes.

4. Handling Failed Transactions

  • If a payment fails, customers will receive an automated notification and can retry the transaction.
  • Orders with failed or pending payments will be canceled after 48 hours unless payment is received.

5. Refunds & Payment Disputes

  • Refunds are issued via the original payment method within 7-10 business days.
  • Unauthorized chargebacks will be contested and may result in a ban from future purchases.

For payment support, contact info@zenluxunie.com or (256) 351-2232.

Summary of Payment Policies

✅ Secure & Encrypted Payments – All transactions are processed using SSL encryption and comply with PCI DSS standards.
✅ Multiple Payment Methods – Accepted payment options include credit cards, digital wallets, and installment plans.
✅ Taxes & Fees – Sales tax is automatically calculated at checkout; international buyers may incur currency exchange fees.
✅ Handling Payment Issues – Orders with failed payments are held for a limited time before cancellation.
✅ Refunds & Chargeback Protection – Refunds are issued within 7-10 business days; fraudulent chargebacks will be disputed.