Shipping Policy

Effective Date: February 27, 2025

Zenlunuxie Shipping Policy

📍 Address: 1219 Castleman Ave SW, Decatur, Alabama (AL), United States

At Zenlunuxie, we prioritize secure and timely deliveries to enhance your shopping experience. Our Shipping Policy details our available shipping methods, estimated delivery times, and guidelines for international shipments.

1. Shipping Coverage

We currently ship to:

• United States, Canada, and select European countries.
• International shipping is available for select items.

2. Shipping Options & Delivery Timeframes

• Standard Shipping (7-10 business days) – Free for orders above $200.
• Express Shipping (3-5 business days) – Extra charges apply.
• Overnight Shipping (1-2 business days) – Limited availability.

Processing time: 1-3 business days before shipment.

3. Shipping Fees

• Free shipping for domestic orders over $200.
• International shipping costs vary and are calculated at checkout.
• Heavy or oversized items may incur additional shipping charges.

4. Order Tracking & Notifications

• Customers receive a confirmation email with a tracking number once the order is shipped.
• Real-time tracking is available through our website.

5. Lost, Delayed, or Damaged Shipments

• Damaged items must be reported within 48 hours for a replacement or refund.
• If a package is lost during shipping, Zenlunuxie will investigate and either replace or refund the order.

For inquiries, contact info@zenluxunie.com or call (256) 351-2232.